Here are a few tips we have found help Apple users connect to MIDI. 

Tip #1: Make sure you connect to MIDI before beginning a lesson.

Tip #2: Make sure you use this adapter if you have a lightning port on your device. Other adapters often have trouble setting up a MIDI connection.

Tip #3: We haven't tried out every cable out there, but we have seen that this particular cable has mixed results, so we do not recommend it. If you did purchase it and you're getting inconsistent recognition, we recommend you exchange it for another one.

Tip #4: If you are using a MIDI cable, make sure the IN cable is connected to the OUT port and vice-versa.

____

Need further help? Please email us by going to "Send Us Feedback" in the settings menu of the app or writing to support@joytunes.com. 

Did this answer your question?