We're so sorry you ran into trouble subscribing - we're happy to help get you set to learn piano.
If you're making a credit/debit card purchase...
Please send us a message through the app and we'll help you take care of that error and get started playing (Tap Menu > Settings > Contact Support)
If you're making an App Store (iOS) or Google Play (Android) purchase...
Here are tips to get that taken care of for you to start learning:
Click here for Apple Click here for Google Play
Please note Apple and Google Play do not support purchases in every country. These are the countries that Apple supports and these are the countries Google Play supports.
Have more questions? You can talk to us through the app. Tap on Menu > Settings > Have a Question? / Contact Support