Once you’ve upgraded to Family Plan, you can add a profile by tapping the menu and then “Add/Manage Profiles”. Keep in mind that you won't see this option in the free version of the app.
If you already have multiple profiles, you can add more by pressing Menu > Switch Profiles > Add a Profile.
With Family Plan, you’ll be able to open up to five profiles.
Need further help? Please email us by going to "Send Us Feedback" in the settings menu of the app or writing to firstname.lastname@example.org.