We're so sorry to see you go! If you've been experiencing a problem with the app, we'd be happy to look into it and help troubleshoot.

If you'd still like a refund, the steps might be a little different depending on how you purchased your subscription, so be sure to choose the relevant option:

Apple (App Store) purchase

With just a few quick steps, you can request a refund from Apple. You can get in touch directly with Apple Customer Support or fill out their quick, automated refund request.


Android (Google Play) purchase

You can request a refund directly by following these steps on Google Play. If you have any trouble, please reach out to our team. Payments made through the Google Play Store are eligible for a full refund within 30 days of purchase.

Credit card purchase

If you'd like a refund for your credit/debit card purchase, please reach out to our team through the app by tapping Menu > Settings > Have a Question? and we'll look into that for you. Payments made by credit/debit card are eligible for a full refund within 30 days of purchase.

Paypal

If you'd like a refund for your Paypal purchase, please reach out to our team through the app by tapping Menu > Settings > Have a Question? and we'll look into that for you. Payments made by Paypal are eligible for a full refund within 30 days of purchase.

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Have more questions? You can talk to us through the app. Just tap on Menu > Settings > Have a Question? and we'll be right with you :)

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