We're sad to hear you'd like to stop learning piano with us! We're happy to help with anything so you can continue learning - just tap on Menu > Settings > Have a Question? / Contact Support in the app and we'll be right with you.
If you would still like to cancel the subscription renewal, just follow the steps below. Most subscriptions started on an iPhone/iPad are through the App Store and most subscriptions started on an Android are through direct credit card purchase.
For App Store Purchases:
Launch the Settings app on your iPhone or iPad
Tap on your name and then iTunes & App Store
Choose View Apple ID from the popup menu
Enter your password when prompted and tap on OK
Tap on Subscriptions and then choose Simply Piano
Tap on "Cancel Subscription"
For Direct Credit Card Purchases:
In the app, tap Menu > My Account > Manage Subscription > Cancel Renewal
For Google Play Purchases:
Open the Google Play Store on your Android device
Make sure you’re signed in to the correct Google Account
Tap Menu and then Subscriptions
Select Simply Piano
Tap Cancel subscription
Follow the instructions
For PayPal Purchases:
Log in to your PayPal account.
Click Profile (the gear icon) on the top right corner of the page.
Click Pre-approved payments under "Payment settings".
Select the JoyTunes merchant and click Cancel.
Follow the instructions to cancel the agreement.
Please note that uninstalling the app does not automatically cancel your subscription.
Have more questions? You can talk to us through the app. Tap on Menu > Settings > Have a Question? / Contact Support :)